Privacy Policy
1. WHAT INFORMATION DO I COLLECT?
Personal information you disclose to us
In Short: I collect personal information that you provide to me.
I collect personal information that you voluntarily provide to me when you express an interest in obtaining my Services or otherwise when you contact us.
The personal information that I collect depends on the context of your interactions with me and the Website, the choices you make and the products and features you use. The personal information I collect may include the following:
Personal Information Provided by You. I collect names; email addresses; and other similar information.
Payment Data. I may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.
All personal information that you provide to me must be true, complete and accurate, and you must notify me of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit my Website.
I automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use my Website and other technical information. This information is primarily needed to maintain the security and operation of my Website, and for my internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information I collect includes:
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Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information my servers automatically collect when you access or use my Website and which I record in log files. Depending on how you interact with me, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).
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Device Data. I collect device data such as information about your computer, phone, tablet or other device you use to access the Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system and system configuration information.
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Location Data. I collect location data such as information about your device's location, which can be either precise or imprecise. How much information I collect depends on the type and settings of the device you use to access the Website. For example, I may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing me to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO I USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of my contract with you, compliance with my legal obligations, and/or your consent.
I use personal information collected via my Website for a variety of business purposes described below. I process your personal information for these purposes in reliance on my legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with my legal obligations. I indicate the specific processing grounds we rely on next to each purpose listed below.
I use the information I collect or receive:
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For other business purposes. I may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve my Website, products, marketing and your experience. I may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. I will not use identifiable personal information without your consent.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: I only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
I may process or share your data that we hold based on the following legal basis:
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Consent: I may process your data if you have given us specific consent to use your personal information for a specific purpose.
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Legitimate Interests: I may process your data when it is reasonably necessary to achieve our legitimate business interests.
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Legal Obligations: I may disclose your information where I am legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order (including in response to public authorities to meet national security or law enforcement requirements).
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Vital Interests: I may disclose your information where I believe it is necessary to investigate, prevent, or take action regarding potential violations of my policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which I am involved.
4. DO I USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: I may use cookies and other tracking technologies to collect and store your information.
I may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how I use such technologies and how you can refuse certain cookies is set out in my Cookie Notice.
5. DO I USE GOOGLE MAPS?
In Short: Yes, I use Google Maps for the purpose of providing better service.
This Website uses Google Maps APIs which is subject to Google’s Terms of Service. You may find the Google Maps APIs Terms of Service here. To find out more about Google’s Privacy Policy, please refer to this link.
6. HOW LONG DO I KEEP YOUR INFORMATION?
In Short: I keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
I will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law. No purpose in this notice will require me keeping your personal information for longer than 6 years.
When I have no ongoing legitimate business need to process your personal information, I will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then I will securely store your personal information and isolate it from any further processing until deletion is possible.
7. HOW DO I KEEP YOUR INFORMATION SAFE?
In Short: I aim to protect your personal information through a system of organisational and technical security measures.
I have implemented appropriate technical security measures designed to protect the security of any personal information I process. However, despite my safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so I cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat my security, and improperly collect, access, steal, or modify your information. Although I will do my best to protect your personal information, transmission of personal information to and from my Website is at your own risk. You should only access the Website within a secure environment.
8. HOW CAN YOU CONTACT ME ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact Brendan Lee by email at brendanlee@clinicalhypnotherapyonline.com, by phone at 07834997892, or by post to:
Brendan Lee
Clinical Hypnotherapy Online
The Observatory Practice
8 The Crescent
Plymouth
PL1 3AB
United Kingdom